Downloads
Get the latest resources for downloading, installing, and updating Whelen software.
Whelen Command™
Designed to simplify control system programming, Whelen Command delivers the ability to program all Whelen control systems within one application. Featuring advanced universal features, Whelen Command is backward compatible and will fully support all future Whelen control systems.
Whelen Command replaces the following programs: CenCom Sapphire™, CenCom Carbide™, CanTrol® WC, WeCan®, SmartLogic™ Flasher, and HHS3200 & HHS4200
System Requirements:
Microsoft Windows® 7, Windows 8/8.1, and Windows 10
500MB of RAM (1GB recommended)
40MB of available hard disk space
Additional Prerequisites:
Windows Installer 3.1
.NET Framework 4.6.2 (automatically checked during the installation, and may require additional hard disk space)
WeCad™
Engineered for optimal accessibility, WeCad lightbar designer delivers the ability to design custom Whelen lightbars with every available option. Customizing is simple, and a bill of materials will be generated to make ordering fast and easy.
System Requirements:
Microsoft Windows® 7, Windows 8/8.1, and Windows 10
500MB of RAM (1GB recommended)
40MB of available hard disk space
Additional Prerequisites:
Windows Installer 3.1
.NET Framework 4.6.2 (automatically checked during the installation, and may require additional hard disk space)
Pioneer™ Designer
Fully customize and order Pioneer family lightheads and mounting options. Designing is simple, and a bill of materials will be generated to make ordering fast and easy.
System Requirements:
Microsoft Windows® 7, Windows 8/8.1, and Windows 10
500MB of RAM (1GB recommended)
40MB of available hard disk space
Additional Prerequisites:
Windows Installer 3.1
.NET Framework 4.6.2 (automatically checked during the installation, and may require additional hard disk space)
Command Digital Voice Messages
Command™ DVM (English)
Download English-language Digital Voice Messages to use in conjunction with Whelen Command
Instructions
Download any files you’d like to use in your configuration and add them via the Manage Digital Voice Messages window in the Whelen Command software.
Command™ DVM (Spanish)
Download Spanish-language Digital Voice Messages to use in conjunction with Whelen Command
Instructions
Download any files you’d like to use in your configuration and add them via the Manage Digital Voice Messages window in the Whelen Command software.
Legacy Software Downloads
The following programs are no longer supported or updated. As of Spring 2019, Whelen Command will be the only Whelen programming software required and available.
CenCom Carbide™
System Requirements:
Microsoft Windows® 7, Windows 8/8.1, and Windows 10
500MB of RAM (1GB recommended)
25MB of available hard disk space
Additional Prerequisites:
Windows Installer 3.1
.NET Framework 4.0 (automatically checked during the installation, and may require additional hard disk space)
CanTrol® WC
System Requirements:
Microsoft Windows® Vista, Windows 7, Windows 8/8.1, and Windows 10
500MB of RAM (1GB recommended)
25MB of available hard disk space
Additional Prerequisites:
Windows Installer 3.1
.NET Framework 4.0 (automatically checked during the installation, and may require additional hard disk space)
Installation Instructions:
After downloading the zip file, extract all into a directory of your choosing. Navigate to this directory using Windows Explorer and double click on setup.exe to begin the installation.
WeCan®
System Requirements:
Microsoft Windows® Vista, Windows 7, Windows 8/8.1, and Windows 10
500MB of RAM (1GB recommended)
25MB of available hard disk space
Additional Prerequisites:
Windows Installer 3.1
.NET Framework 3.5 (automatically checked during the installation, and may require additional hard disk space)
SmartLogic™ Flasher
System Requirements:
Microsoft Windows® Vista, Windows 7, Windows 8/8.1, and Windows 10
500MB of RAM (1GB recommended)
25MB of available hard disk space
Additional Prerequisites:
Windows Installer 3.1
.NET Framework 4.0 (automatically checked during the installation, and may require additional hard disk space)
HHS2200
System Requirements:
- Microsoft Windows® Vista, Windows 7, Windows 8/8.1, and Windows 10
- 500MB of RAM (1GB recommended)
- 25MB of available hard disk space
Additional Prerequisites:
- Windows Installer 3.1
- .NET Framework 3.5 (automatically checked during the installation, and may require additional hard disk space)
Installation Instructions:
After downloading the zip file, extract all into a directory of your choosing. Navigate to this directory using Windows Explorer and double click on setup.exe to begin the installation.
HHS3200 & HHS4200
System Requirements:
Microsoft Windows® 7, Windows 8/8.1, and Windows 10
500MB of RAM (1GB recommended)
25MB of available hard disk space
Additional Prerequisites:
Windows Installer 3.1
.NET Framework 4.0 (automatically checked during the installation, and may require additional hard disk space)
CanTrol Programmer
System Requirements:
• Intel Pentium 4 processor
• Microsoft Windows Xp with Service Pack 2 or Windows Vista, and Windows 7
• 1 GB of RAM ( 2GB recommended )
• 75MB of available hard disk space
Additional Prerequisites
• Windows Installer 3.1
• .NET Framework 3.5
Installation Instructions:
After downloading the zip file, extract all into a directory of your choosing. Navigate to this directory using Windows Explorer and double click on setup.exe to begin the installation.
CenCom Gold
System Requirements:
• Intel Pentium 4 processor
• Microsoft Windows XP with Service Pack 2, Windows Vista,7, 8 or 10
• 512 MB of RAM ( 1 GB recommended )
• 15MB of available hard disk space
Additional Prerequisites
• Windows Installer 3.1
• .NET Framework 3.5
Installation Instructions:
After downloading the zip file, extract all into a directory of your choosing. Navigate to this directory using Windows Explorer and double click on setup.exe to begin the installation.
CenCom Sapphire 1.0
The following are required:
- Windows Installer 3.1
- .NET Framework 3.5 SP1
Installation Instructions:
After downloading the zip file, extract all into a directory of your choosing. Navigate to this directory using Windows Explorer and double click on setup.exe to begin the installation.
CenCom Sapphire 3
System Requirements:
- Intel Pentium 4 processor
- Microsoft Windows Xp with Service Pack 2 or Windows Vista, and Windows 7
- 500 MB of RAM ( 1 GB recommended )
- 75MB of available hard disk space
Additional Prerequisites
- Windows Installer 3.1
- .NET Framework 3.5
Installation Instructions:
After downloading the zip file, extract all into a directory of your choosing. Navigate to this directory using Windows Explorer and double click on setup.exe to begin the installation.
WeCan 5
System Requirements
- Microsoft Windows® XP and Vista
- 500MB of RAM (1GB recommended)
- 25MB of available hard disk space
Installation Instructions:
After downloading the zip file, extract all into a directory of your choosing. Navigate to this directory using Windows Explorer and double click on setup.exe to begin the installation.
Serial Communication Programmer
Compatible:
- Window 98 & XP
Non-compatible:
- Windows, 7,8 & 10
Installation Instructions:
After downloading the zip file, extract all into a directory of your choosing. Navigate to this directory using Windows Explorer and double click on SC Programmer Setup 533.msi to begin the installation.
Smart Arrow Messenger
Compatible:
- Windown 98 & XP
Non-compatible:
- Windows 7, 8 & 10
Installation instructions:
After downloading the zip file, extract all into a directory of your choosing. Navigate to this directory using Windows Explorer and double click on setup.exe to begin the installation.
CenCom Red
Compatible with:
- Windows 98 & XP
Non-compatible:
- Windows, 7, 8 & 10
Installation Instructions:
After downloading the zip file, extract all into a directory of your choosing. Navigate to this directory using Windows Explorer and double click on CenCom 3.6.msi to begin the installation.
Discontinued Lightbar Templates
System Requirements
These templates are designed for use with WeCad.
Installation instructions:
After downloading the zip file, extract all into a directory of your choosing.
Disclaimer:
Whelen Commmand™, Carbide™, and Pioneer™ are trademarks of Whelen Engineering Company, Inc. CenCom®, Inner Edge®, and WeCan® are registered trademarks of Whelen Engineering Company, Inc. Microsoft Windows® is a registered trademark of Microsoft Corporation.
Contact
Item Service or Repair
Ship to: Whelen Factory Repair
Building B. 51 Winthrop Road,
Chester CT 06412
Product Service
Phone CT: (860) 526-9504
