Action Required for Whelen Command® and WeCad™ Update

MA0107 • 10/15/2024

To enhance the security of our software platforms we have updated the security certificate for Whelen Command and WeCad. As a result, you’ll need to uninstall and reinstall these programs after 10:01 AM on October 15, 2024.

What to Expect:
• If you try to open Whelen Command or WeCad after this time without reinstalling, you’ll see the message: “Application cannot be started. Contact the application vendor.”
• This is a one-time process—the programs will open normally after reinstalling.

The update also resolves an issue for users previously seeing a driver installation error indicating drivers could not be installed. If you need further assistance, please email our technical support team at custserv@whelen.com or call (860)526-9504.

Thank you for your attention to this important update.

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