Support and Training

From product manuals and software downloads to live and on-demand training sessions, our goal is to provide you with the tools and expertise you need to maximize the performance and longevity of your Whelen products.

Explore our Support and Training center to access detailed technical guides, product documentation, video tutorials, and more. If you have questions or need assistance, our expert team is always here to help.

Contact Tech Support

Get expert technical support from Whelen

Phone: (860) 526-9504

Fax: (860) 526-4078

Email: techsupport@whelen.com

Contact Sales

Tools
Download, install, and update your Whelen software programs

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Find the perfect Whelen products for your specific vehicle year, make, and model

Vehicle Outfitter
See and hear your Whelen Command WeCanX® configurations before transferring them to your vehicle

Simulate™
Digital Voice Messages (DVM)
Download and integrate DVMs directly into your Whelen Command™ software

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Training

Whelen Training delivers comprehensive courses designed to teach you everything you need to know about our products and technologies. We offer both onsite or in-person training and flexible online classes as well. Online courses allow you to set your own schedule with self-paced learning and the ability to take certification exams from the comfort of your home or office. Any certifications you’ve earned, like Master Tech, will be stored online for future access and you’ll receive reminders when they are set to expire.