To enhance the security of our software platforms, we have updated Pioneer Designer’s security certificate.
As a result, you’ll need to uninstall and reinstall these programs after 10:01 AM on February 12, 2025.
What to Expect:
• If you try to open Pioneer Designer after this time without reinstalling, you’ll see the message: “Application cannot be started. Contact the application vendor.”
• This is a one-time process—the program will open normally after reinstalling.
If you need further assistance, please email our technical support team at custserv@whelen.com or call (860) 526-9504.
Thank you for your attention to this important update.